Privacy Policy

1. Who We Are

ExamSixer ("we", "our", or "us") is an online exam preparation platform focused on TNPSC (Tamil Nadu Public Service Commission) examinations. Our website is located at examsixer.com. This Privacy Policy explains how we collect, use, and protect information about you when you use our platform.

2. Information We Collect

We collect the following types of information:

• Registration data: Name, email address, and phone number when you sign up for a free trial, mini test, or paid subscription.
• Usage data: Pages visited, time spent, quiz scores, and interactions with our platform — collected via Google Analytics (GA4) and Google Tag Manager.
• Device and technical data: Browser type, operating system, IP address, and referring URL.
• Communications: Messages you send us through our contact or report-issues form.
• Payment data: We do not store card details. Payments are processed through UPI or third-party payment gateways.

3. How We Use Your Information

• To provide and improve our exam preparation services.
• To send you exam updates, mock test schedules, and relevant notifications.
• To process enrolments and verify payments.
• To analyse platform usage and improve content quality.
• To respond to your queries and support requests.
• To run advertising campaigns on Google and Meta (Facebook/Instagram) — only with your consent.

4. Cookies and Analytics

We use cookies and similar tracking technologies. When you first visit ExamSixer, you will see a cookie consent banner. Analytics and advertising cookies (Google Analytics, Meta Pixel) are only activated after you give consent.

You can withdraw consent at any time by clearing your browser's local storage or cookies. Essential cookies required for the site to function are always active.

5. Third-Party Services

We use the following third-party services that may process your data:

• Google Analytics (GA4) & Google Tag Manager: Website usage analytics.
• Google Ads: Conversion tracking for advertising campaigns.
• Meta Pixel (Facebook/Instagram): Advertising and retargeting — consent-gated.
• Moodle (moodlecloud.com): Our course delivery platform for enrolled students.

Each of these services has its own privacy policy. We encourage you to review them.

6. Data Sharing

We do not sell, rent, or trade your personal information to third parties. We may share data with service providers who assist us in operating our platform (such as hosting and analytics), strictly under confidentiality obligations. We may also disclose information if required by law.

7. Data Retention

We retain your personal data for as long as necessary to provide our services and comply with legal obligations. If you wish to have your data deleted, please contact us at the email below.

8. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Withdraw consent for analytics and advertising cookies at any time.
• Opt out of marketing communications.

To exercise any of these rights, email us at [email protected].

9. Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

10. Children's Privacy

ExamSixer is intended for users aged 18 and above. We do not knowingly collect personal information from children under 18. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect any changes. Continued use of ExamSixer after changes are posted constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at: [email protected]